3 Retailers Redefining the In-Store Experience

InMoment’s Brennan Wilkie reveals in TotalRetail, “over half of consumers (53 percent) say their most recent, enjoyable and memorable shopping experience occurred in a physical store.” Brick-and-mortar stores still remain a key piece in engaging customers with your brand. Wilkie gives three examples of retailers that are redefining their in-store experiences.


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