Cotton On Signs with InMoment to Drive CX

Inspired by this initial success, the company created a plan to scale the initiative across the family of brands, and sought a modern and scalable enterprise solution to address this much larger opportunity.

“In InMoment, we found the right balance between an enterprise platform and the agility of a tech-lead company, giving us confidence that they can handle our scale, and also move quickly. The technology in this space is amazing and we know it will only become more powerful,” said Peter Hutchison, Group Head of Digital Customer Experience.

Read more at Which-50

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