Empathica, the premier provider of Customer Experience Management Solutions, announced today that Stephen DeBacco, a veteran technology executive with over 20 years experience in the enterprise software industry, has been named Executive Vice President, Worldwide Sales and Business Development.
Toronto, Ontario, Canada – March 9, 2009 – Empathica Inc., a leading provider of Customer Experience Management (CEM) programs to some of the world’s most respected brands, announced today that it has named Stephen DeBacco as Executive Vice President , Worldwide Sales effective immediately.
In his new role Mr. DeBacco will be responsible for expanding the global reach of Empathica by executing the Worldwide Sales Strategy, further developing Empathica’s strategic alliance relationships and continuing to forge the high level relationships with Channel partners.
“Stephen is an outstanding addition to our strong leadership team at Empathica”, said Mike Amos, CEO & President, Empathica. “With his distinguished track record and deep industry experience, Stephen will undoubtedly be a great leader for the global adoption of the Empathica CEM solution.”
Stephen brings exceptional leadership, strategic selling expertise and industry knowledge to Empathica. Prior to joining Empathica Mr. DeBacco held the position of Chief Operating Officer for Workbrain Incorporated. His tenure included the role of Senior Vice President of Global Sales, where he oversaw Workbrain’s global expansion and saw the revenue of the company grow from $2 million to over $100 million.
Mr. DeBacco has also held senior roles at Ariba Incorporated. He was part of the initial executive team at FASTech Integration and held key management positions at General Motors/Fanuc Robotics Corporation. Mr. DeBacco holds an MBA from Washington University and a B.S. degree in Electrical Engineering from Northwestern University.