News

Experience Economy Update: Can Offline Save Retail?

InMoment’s principal of CX strategy and enablement, Jim Katzman, discusses what experience means in the current data-driven environment and describes retailers’ current strategies in the CX space. “To gain consumer excitement once again, brick-and-mortar retailers need to gather customer feedback to better inform future business decisions and meet customer expectations.” Read more here.

Read more at DMNews

Change Region

Selecting a different region will change the language and content of inmoment.com

North America
United States/Canada (English)
Europe
DACH (Deutsch) United Kingdom (English) France (français) Italy (Italian)
Asia Pacific
Australia (English) New Zealand (English) Singapore (English)