InMoment Announces “Red Shoes” Partnership

  • Lonnie Mayne steps down as president to focus full-time on venture that connects culture, technology and CX success
  • InMoment is exclusive Red Shoes Living technology partner

SALT LAKE CITY (Feb. 15, 2017) — Today, InMoment announced that Lonnie Mayne will step down as the company’s president to focus full-time on Red Shoes Living. Originally created by Mayne as an internal cultural initiative, Red Shoes Living will now operate independently to support companies in building successful, people-centric organizations. He will continue as a shareholder and advisor to InMoment, and the company will be the exclusive technology partner of Red Shoes Living. InMoment will also feature a Red Shoes keynote address by Mayne at the company’s 2017 CX Elevated North American and EMEA conferences.

Red Shoes keynote and leadership presentations have steadily grown in popularity amongst the company’s clients, as well as outside organizations. This decision will enable Mayne to follow his passion, and direct 100 percent of his energy and expertise toward helping organizations connect the operational side of customer experience initiatives with the human side, building cultures where employees, customers and business thrive.

“One of the tenets of Red Shoes is ‘put yourself out there,’” said Mayne, “and I’ve tried to live up to it every day at InMoment. I now have an opportunity to put myself out there in a new way, continuing to support the growth of the business, while at the same time doing something I’m truly passionate about.”

“Lonnie has been with us through many exciting changes, and so much growth,” said InMoment CEO John Sperry. “The executive team, board and I fully support him, and look forward to working together in his new capacity. In fact, we expect Lonnie to quickly become one of our top referral partners. In the meantime, InMoment will continue our focus on developing world-class technology to provide brands across the globe with customer-sourced intelligence to steer their business.”

More more information about Red Shoes Living, visit

About InMoment

InMoment™ is a cloud-based customer experience (CX) optimization platform, arming brands with compelling customer insights to drive high value business decisions and relationships with both customers and employees. InMoment’s industry-leading analytics power a full suite of Voice of Customer (VoC), Voice of Employee (VoE), Employee Engagement and Social Reviews & Advocacy solutions. InMoment also provides strategic guidance, support, and related services to more than 350 brands across 95 countries. For more information, visit

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