Press Release

InMoment Appoints C-Level Executive Nitin Somalwar as Chief Technology Officer to Accelerate Product Innovation and Long-Term Growth

Strategic technology executive with expertise steering companies through bold, collaborative, transformative stages of growth joins InMoment to advance integrated CX approach

SALT LAKE CITY [February 7, 2023]—InMoment®, the leading provider of Experience Improvement (XI)™, announced today that Nitin Somalwar has joined the company as Chief Technology Officer (CTO) to continue to propel InMoment’s strategy and integrated CX approach in the customer experience (CX) industry.

“I am excited to join InMoment and look forward to leveraging my expertise of SaaS data and analytics platforms and my ability to drive bold and transformative growth,” said Nitin Somalwar. “My mission is to foster an empowered engineering culture that continues to innovate at a rapid pace to deliver customer-focused solutions that help our clients realize their full CX potential.”

Nitin has a blend of emerging solutions and platform expertise, including from his most recent role as SVP of Engineering at Bottomline Technologies, a leading financial services and payments company that powers the world’s largest banks. Prior to Bottomline Technologies, Nitin served as General Manager and built an engineering organization that supported the hyper growth of a data science-driven, real-time analytics platform. Nitin was Head of Engineering/CISO/CIO, for a healthtech platform that focused on building a streamlined healthcare customer experience. He has also held several leadership roles focused on early-to-mid-stage, fast-growth companies, including Salesforce.

“Nitin brings to InMoment a breadth of senior leadership expertise in steering best-in-class solutions that solve difficult business problems and accelerate customer growth,” said John Lewis, CEO of InMoment. “ Nitin will oversee our engineering team and infrastructure and his experience developing disruptive technologies, new product innovation and scalable platforms, and building technology that inspires long-term customer satisfaction fits well with our business strategy.”

About InMoment

Improving experiences is why InMoment exists. Our mission is to help our clients improve experiences at the intersection of value—where customer, employee, and business needs come together. The heart of what we do is connect our clients with what matters most through a unique combination of data, technology, and human expertise. With our hyper-modern technology platform, decades of domain authority, and global teams of experts, we uniquely deliver a focus on Experience Improvement (XI) to help our clients own the moments that matter. Take a moment and learn more at


Kelley K Johnson, InMoment,

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