Press Release

InMoment Appoints HR Veteran Wendy Rand as Chief Human Resources Officer

— Experienced and passionate leader will accelerate a talent-focused, connected culture of employee excellence and help lead InMoment through the next phase of global expansion

SALT LAKE CITY (September 30, 2020)—InMoment®, the leading provider of Experience Improvement (XI)™, announces that Wendy Rand, human resources expert, has joined the company as Chief Human Resources Officer (CHRO) to accelerate the company’s cultural vision for its expanding global employee base.

Rand joins InMoment at a critical time as InMoment grows and innovates at an exceptional rate. Rand believes the role of HR is rapidly changing as companies strive to treat their employees like customers and create moments that matter while adapting to new working environments. For InMoment, the global employee base’s empowerment is a vital part of Rand’s passion. She will promote the company’s core values and create the conditions for employees to be more successful in their roles, furthering InMoment’s primary goal to help clients be successful.

“Building high-performance cultures where employees can contribute, grow, and have fun is crucial to becoming a company that differentiates itself from others,” said Rand. “InMoment is pioneering better ways to improve both the customer and employee experience—a critical link that can drive tremendous success. I’m passionate about promoting a global culture of high performance, high inclusivity, and furthering InMoment’s stated cultural goals of being bold, human, and invested.”

Rand has extensive experience successfully leading workforces in diverse industries, including the expansive employee base at Park City Mountain, and at TransUnion, Diageo, and Jones Lang LaSalle. Rand has a BS in finance from Lehigh University, and both a Master of Industrial and Labor Relations (MILR), and MBA from Cornell University. Rand knows how to manage and drive change through successful acquisition integrations, and how to take a data driven approach that informs and compliments the human side of employee experience.

“InMoment’s goals and vision are big, and Wendy will help us attain them. She’s a smart and experienced leader who brings fresh ideas to accelerate the goals we have for our global employees,” said Andrew Joiner, InMoment CEO. “At a time of such massive change in how employees do their jobs and how companies drive employee engagement, Wendy will help us identify and create more important moments for our employees.”

About InMoment

Improving experiences is why InMoment exists. Our mission is to help our clients improve experiences at the intersection of value—where customer, employee, and business needs come together. The heart of what we do is connect our clients with what matters most through a unique combination of data, technology, and human expertise. With our hyper-modern technology platform, decades of domain authority, and global teams of experts, we uniquely deliver a focus on Experience Improvement (XI) to help our clients own the moments that matter. Take a moment and learn more at


CONTACT: Stephanie Creer, InMoment, 541-771-0268

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