InMoment President Lonnie Mayne Presents at Customer Experience Leadership Summit

  • Mayne to discuss how brands can build authentic, memorable relationships with customers at CS100

SALT LAKE CITY (September 14, 2016) — Cloud-based customer experience optimization platform InMoment today announced that company president, Lonnie Mayne, will be a featured speaker at 2016 CS100 Summit in Park City, Utah.

In his session “The Red Shoe Experience and Customer Success,” Mayne will discuss the importance of building an authentic culture of passionate, invested talent in building the kinds of organizations that support high value relationships with both customers and employees.

As president of InMoment, Mayne works closely with leaders of some of the world’s most powerful brands to help them differentiate through exceptional customer experiences. In more than 20 years of enterprise business practice, Mayne has run worldwide sales and marketing operations, served on international boards of directors and worked with some of the largest and most successful brands in a variety of ultra-competitive industries.

“Customers will spend their time and money where they feel valued,” said Mayne. “At InMoment, we believe that centering a business around more authentic, human relationships is what makes good companies become great. I’m honored to both learn from and share my experience with some of the region’s leading customer success executives.”

InMoment has achieved healthy compounded annual growth for a decade, and been profitable since 2005. The company has more than doubled in size over the last three years, and will expand into a new global headquarters in mid-2017. InMoment is the recognized technology innovator in the customer experience optimization industry.

The premiere conference for customer success executives and leaders, CS100 provides an exclusive learning environment to create an atmosphere of inspiration, ideation, strategy and real-world application around customer success. The summit includes customer success keynotes, presentations, innovation pitches, panels, roundtable discussions, knowledge sharing and peer networking. Other speakers include executives from G2 Crowd, Oracle, Marketo and more.

Mayne’s session will take place from 5:00 p.m. to 5:45 p.m. on Sept. 14. To learn more about the CS100 summit and schedule, please visit

About InMoment
InMoment™ is a cloud-based customer experience (CX) optimization platform that helps brands leverage customer stories to inform better business decisions, and create more meaningful relationships with their customers. Through its Experience Hub™, InMome provides Voice of Customer (VoC), Social Reviews & Advocacy, and Employee Engagement solutions, as well as strategic guidance, support, and services to more than 400 brandsmore than 350 brands in 95 countries. For more information, visit

About CS100
The CS100 Summit is the premiere customer success conference that brings together top executives, leaders, and innovators in customer success. It provides customer success executives an exclusive learning environment with like-minded executives in a pristine location to create an atmosphere of inspiration, ideation, strategy and real-world application around customer success.

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