SYDNEY (15 August 2019) — InMoment, the leading provider of Experience Intelligence™ (XI), announced it has been shortlisted as a potential winner in Australia’s Customer Experience (CX) Awards in the Best CX Partner category.
InMoment was shortlisted for the award for helping brands identify gaps in experience intelligence and applying ground-breaking technology to enable them to better understand their customers.
Through a rigorous and transparent judging process, and by bringing together the CX leadership community, the CX Awards benchmark and recognise the very best customer experience initiatives in the ANZ region.
With the CX Awards having 60 percent more entries this year, the number of companies pushing the boundaries to create exceptional customer experiences is higher than ever.
“The CX Awards are an important benchmark for the CX industry and we’re delighted to be recognised as a leading brand partner,” said Kristi Knight, chief marketing officer at InMoment. “We’re proud of the working relationships we’ve built, and driven to deliver insights that connect our partners to their customers and create increasingly better experiences.”
InMoment™ is the leader in Experience Intelligence (XI), helping organizations deliver more beneficial and memorable experiences in every moment. The company’s cloud-native XI Platform is engineered with data science at the core, featuring three clouds that work seamlessly together to give businesses a comprehensive understanding of the most important factors impacting the bottom line: Customer Experience (CX) Cloud, Employee Experience (EX) Cloud, and Market Experience (MX) Cloud. InMoment’s technology, coupled with its deep domain knowledge in experience design and delivery, help more than 500 of the world’s leading brands in 95 countries attract, excite, and retain their most profitable customers and most valuable employees.