InMoment’s Active Listening Wins People’s Choice Stevie® Award in 2015 American Business Awards

Salt Lake City (Aug 11, 2015) — InMoment™, a cloud-based customer experience optimization platform that gives companies the ability to listen to and engage with customers, was named a winner of a People’s Choice Stevie® Award for Favorite New Products in The 13th Annual American Business Awards today for its Active Listening Suite.

The American Business Awards are the nation’s premier business awards program. All organizations operating in the U.S.A. are eligible to submit nominations — public and private, for-profit and non-profit, large and small.

The crystal People’s Choice Stevie Awards will be presented to winners during a gala banquet on Friday, September 11 at the Julia Morgan Ballroom in San Francisco. More than 250 American Business Awards nominees and their guests will attend. Peer-adjudicated Gold, Silver and Bronze Stevie Award winners will also be announced and presented their awards that evening.

The People’s Choice Stevie Awards for Favorite New Products are a feature of The American Business Awards in which the general public can vote for their favorite new products and services of the year. More than 16,000 votes were cast in 40 people’s choice categories this year. All new products and services to be honored in the ABA’s new product categories were included in people’s choice voting.

More than 3,300 nominations were submitted to this year’s American Business Awards for consideration in a wide range of categories, including New Product or Service of the Year, Most Innovative Company of the Year, Management Team of the Year, Best New Product or Service of the Year, Corporate Social Responsibility Program of the Year, and Startup of the Year, among others.

InMoment’s Active Listening Suite applies text analytics in a unique, patent-pending way to get richer data and make the feedback process a more engaging, positive experience for customers. The tool analyzes comments as customers type them into an online form, and poses follow-up questions, encouraging customers to provide more details. Active Listening helps companies find the most valuable, actionable data, and build meaningful relationships with customers in the process.

“We’re honored to receive this award and have the Active Listening Suite recognized for transforming the way companies listen to customers,” said John Sperry, Founder and CEO of InMoment. “Traditional surveys typically focus more on what the brand wants to know rather than what customers want to tell them. Active Listening significantly enhances brands’ ability to gather the most actionable feedback from customers, while improving their experience at the same time.”

Details about The American Business Awards, the complete list of People’s Choice Stevie Award winners, and the list of all new product award finalists in this year’s ABAs are available at www.StevieAwards.com/ABA.

About the Stevie Awards

Stevie Awards are conferred in six programs: The American Business Awards, The International Business Awards, the Asia-Pacific Stevie Awards, the German Stevie Awards, the Stevie Awards for Women in Business, and the Stevie Awards for Sales & Customer Service. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at www.StevieAwards.com/ABA.


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