Press Release

InMoment’s New CX Intelligence Cloud™ Earns Stevie® Award at 2018 American Business Awards®

  • CX Intelligence Pioneer Lauded for Its Data Science-Powered Cloud Solution

SALT LAKE CITY (May 16, 2018) – Cloud-based customer experience (CX) intelligence leader InMoment today announced its CX Intelligence Cloud solution received a prestigious Stevie® Award in the Best New Product or Service of the Year – Software – Cloud Application/Service category at The 16th Annual American Business Awards®.

More than 3,700 nominations from organizations of all sizes and in virtually every industry were submitted this year for consideration in a wide range of categories, including Startup of the Year, Executive of the Year, Best New Product or Service of the Year, Marketing Campaign of the Year, Live Event of the Year, and App of the Year, among others. InMoment was nominated in the Best New Product or Service category for Cloud-Based Software Applications and Services.

“It’s satisfying that the larger technology community is recognizing CX Intelligence Cloud as both a groundbreaking innovation and a driver of tangible business value for our clients,” said Andrew Joiner, CEO of InMoment. “The real differentiator behind this powerful platform is the layer of sophisticated, proprietary data science that underlies every aspect.”

Judges had the following praise for CX Intelligence Cloud:

  • “I do love this line: ‘The future of CX is not about arbitrarily hoarding information — rather, it’s about having intelligent conversations and then harnessing the power of data science to transform metrics into meaning.’ It underscores applied thought leadership.”
  • “For giving professionals customer feedback handling power to (create a) fun, engaging experience for customers, someone is saying in bold caps – WE ARE READY.”
  • “Bringing understanding to anomalies and giving the ability to share information like this is key.”
  • “Impressive work done.”

More than 200 professionals worldwide participated in the judging process to select this year’s Stevie Award winners.

“The nominations submitted for The 2018 American Business Awards were outstanding.  The competition was intense, and those recognized as Stevie Award winners should be immensely proud of this accomplishment,” said Michael Gallagher, president and founder of the Stevie Awards.

Details about The American Business Awards and the list of 2018 Stevie winners are available at    

About InMoment

InMoment™ is a cloud-based customer experience (CX) intelligence platform, arming brands with compelling customer insights to drive high-value business decisions and relationships with both customers and employees. InMoment’s industry-leading analytics power a full suite of Voice of Customer (VoC), Voice of Employee (VoE), Employee Engagement, and Social Reviews & Advocacy solutions. InMoment also provides strategic guidance, support, and related services to more than 350 brands across 95 countries. For more information, visit

About the Stevie Awards

Stevie Awards are conferred in seven programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, The American Business Awards®, The International Business Awards®, the Stevie Awards for Women in Business, the Stevie Awards for Great Employers, and the Stevie Awards for Sales & Customer Service. Stevie Awards competitions receive more than 10,000 entries each year from organizations in more than 60 nations. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at

Sponsors of The 2018 American Business Awards include HCL America, John Hancock Financial Services and SoftPro.

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