SALT LAKE CITY (July 09, 2014) — InMoment™, a cloud-based customer experience (CX) optimization platform that gives companies the ability to listen to and engage with their customers to improve business results, is proud to announce that it has received the 2014 Jack in the Box® Outstanding Partner Award.
The award was presented at the Jack in the Box National Franchise Association Conference, which was held June 17–23 in Whistler, British Columbia. The theme for this year’s event was “Partnering for Success,” emphasizing the importance of collaboration and the achievements of both Jack in the Box Inc. and its franchise community.
With the presentation of this year’s award, Jack in the Box recognized InMoment for the company’s “tremendous commitment to excellence, innovation and growing the business by helping us listen to the voice of our guests.”
“I cannot overstate what this award means to our team,” said Lonnie Mayne, president of InMoment. “Being recognized as a true partner who contributes to the business success of a client is the ultimate reward for what we do as a company. Jack in the Box is a real leader in understanding how to leverage the voice of the guest, make smarter business decisions, and create more authentic relationships with their customers. We are proud to partner with such an innovative brand and appreciate how our collaboration pushes us to raise our expectations for our own team as well.”
“The ability to listen to our guests and understand what matters most to them is absolutely critical to the success of our business,” said Eric Tunquist, VP of guest feedback at Jack in the Box. “And while the products and services InMoment provides are invaluable, the team and partnership we’ve created together is what really made it work. A relationship like this is rare, and I’m thrilled that we could recognize what it means to the company with this award.”