–Leader in Voice of the Customer Technologies Secures Position on Prestigious List of America’s Fastest-Growing Private Companies
Mindshare Technologies, the leader in Voice of the Customer (VoC) technologies, today announced it has been named to the Inc. 500|5000 list of the fastest-growing privately held companies in America for the sixth consecutive year.
The Inc. 500|5000 list ranks companies by overall revenue growth over a three-year period. Mindshare delivered approximately 113-percent growth in annual revenue from 2009 ($10.2 million) to 2012 ($21.7 million).
“This national recognition validates the foundation we have built in the VoC solutions space,” said John Sperry, CEO of Mindshare. “It’s rewarding to see strong growth consistently result from our culture of leadership and service excellence. The Mindshare team continues to produce great client relationships and generate incredible demand for our offering. After six consecutive years of being one of the nation’s fastest-growing companies, we are now positioned to tackle some of our most aggressive expansion and market leadership goals yet.”
In addition to revenue growth, Mindshare’s employee base grew by 50 percent in 2012, requiring the company to expand its office space in Salt Lake City to accommodate the growth. Founded in 2002, Mindshare began as a two-employee operation and has grown to a staff of more than 120. Today, the company drives operational improvement for brands in 28 different languages and more than 125 countries throughout North America, Latin America, Asia, and Europe.
Mindshare’s industry-leading VoC text analytics technology enables companies to obtain a comprehensive view of customer and employee feedback in real time via open-ended phone and online surveys. With this data, Mindshare delivers action-driven insights for companies to increase customer satisfaction and build brand loyalty. Its VoC text analytics tool is the only solution featuring IBM’s content analytics software, which has the same advanced natural language processing capabilities found in Watson.
Visit Mindshare’s Inc. 500|5000 individual profile page at http://www.inc.com/profile/mindshare-technologies.