New CCO Janey Whiteside Prepares Walmart for the Future

“Brennan Wilkie, senior VP of customer experience strategy at InMoment, notes that Walmart’s new hire is another aggressive move by the retailer, an ‘explicit rival of Amazon.’ Wilkie says that the string of acquisitions, partnerships, and technology innovations are transforming the big-box retailer into a viable competitor both online and offline…”

Read more at Fierce Retail

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