November 4, 2011 | CRM Cloud Computing
Article Excerpt:
Empathica Inc., is one of the leading organizations providing Customer Experience Management (CEM) solutions to over 200 internationally respected brands. It recently made an announcement on the launch about its online Resource Center. This Resource Center functions as a central hub that focuses on CEM leadership thought, whitepapers on the industry, video based interviews as well as blogs. It also hosts customer engagement based exclusive information as well as the ideal practices for the creation of a productive CEM program. read more »