News: Taco John’s selects InMoment’s customer experience, optimization platform

Chain Store Age »

Mexican restaurant chain Taco John’s is partnering with InMoment, a cloud-based customer experience optimization platform that gives companies the ability to listen to and engage with customers to improve business results. InMoment is providing the technology for Tell TJ, Taco John’s guest satisfaction survey program.

“The customer experience has always been at the heart of Taco’s John’s culture,” said Shawn Eby, VP operations, Taco John’s. “As we continue to grow, it is critical that we have the right people, technology and programs in place to truly understand and respond to the needs of our guests as quickly possible.”

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