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Turn experience signals into transformative, actionable insights

Reputation Management

Turn social ratings and reviews into revenue

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Find opportunities to elevate customer and agent experiences

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Drive better online experiences and increase user satisfaction

Market Research

Gain a competitive advantage by uncovering customer trends

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Let AI take the guesswork out of your CX program

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Turn company culture into your competitive edge

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Human expertise to complement leading technology

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XI Platform

XI Platform Overview

Get to know the world’s most recommended CX platform

Listen

Collect feedback from every perspective, from every channel

Report

Create and share stories that inspire business-wide customer-centricity

Analyze

Dive into your experience data and uncover meaningful insight

Improve

Take informed action to recover at-risk customers and improve results

Mobile Application

Improve customer experiences anywhere, from the palm of your hand

Enterprise Architecture

Text Analytics

Make smarter decisions with industry leading natural language processing

Integrations

Infuse experience intelligence into every enterprise system

Data Management

Conquer your most demanding data management needs

Artificial Intelligence

Revolutionize CX with award-winning AI

Security & Scalability

Built for scalability and best-in-class data security

Build an Integrated CX Program

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Learn how leading brands grow their business with InMoment

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Actionable industry content to gain insight and spark ideas

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Proprietary data and strategies from top experience improvement experts

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About InMoment

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2024 Online Reputation Benchmark Report

Get insights on review and rating data in key industries and verticals

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2024 Consumer Experience Trends

Download the reports to learn what consumers want in 2024

Schedule a Demo

2024 Consumer Experience Trends

Download the reports to learn what consumers want in 2024

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ORC International

Leading global market research firm with offices across the U.S., Europe, and Asia Pacific.

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