The World Bank Group estimates that over 1.3 billion people across the world live with some form of disability. According to the Global Economics of Disability Report this group with their family and friends has a spending power of $8 trillion. Yet, only 4% of businesses are focused on making offerings inclusive of disability.
To truly deliver excellent experiences for all your customers and employees, you have to design with inclusivity and accessibility in mind. In this white paper, you will learn:
- What inclusivity means for experience professionals
- How seven steps will help you develop an inclusive and accessible strategy
- What the principles of inclusive experience design are and how they pay off for your organization