|Customer Churn

Post Office® Voice of Customer Programme, Powered by InMoment

Few businesses are relied upon in the way the Post Office is. With customers counting on them for deliveries, government services, travel support, and much more, the customer experience is as intricate as it is vital. Go inside the Kingston Upon Thames branch to see and hear how customer voices are shaping a consistent experience to drive satisfaction and success across 12,000+ Post Office locations.

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