Case Study

Thomson Reuters: Steering Transformation Using Data-Driven Decision Making

To enhance the quality and responsiveness of its services, Thomson Reuters recently carried out a major transformation, divesting its financial services and risk businesses while sharpening its focus on law, tax and corporate offerings. As part of the transformation initiative, Thomson Reuters restructured its business from the top down, reimagining almost every aspect of its operations in order to put the customer at the center.

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