Foot Locker: Improving Customer Experiences with AI-Powered NLP & Text Analytics
Foot Locker takes pride in actively listening to its customers, welcoming their feedback anytime and anywhere. Dedicated to putting the customer at the heart of every action, Foot Locker remains competitive and relevant in the ever-evolving sneaker culture. Discover how leading footwear and sports retailer, Foot Locker, uses pioneering, AI-powered NLP and text analytics to improve customer experiences.
We use InMoment as an example throughout our organization of an invaluable global partner relationship that goes beyond what we would expect from a vendor. Our InMoment team is as passionate about elevating our brand and our consumer experiences as we are.”
Nike
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