
Your competitors just listen. You act.
While others get stuck analyzing customer feedback, InMoment helps you turn insights into real-time action — fixing problems faster, boosting loyalty, and creating the kind of customer experience that sets you apart. Turn every piece of feedback into your unfair advantage.
Integrate Every Customer Experience Signal
85% of your CX data is unstructured. AI unlocks 100% of it.
Explore Our Solutions
Trusted by World-Class Brands
The use of InMoment AI will allow us to easily analyze feedback in all of its forms to receive more detailed and immediate insight from a wider variety of guest experiences.”
Tony Darden
Chief Operating Officer, Jack in the Box
Our Customers
Unifying Feedback and Reviews
- 8% increase in customer acquisition
- $5.8M increase in additional annual revenue
- 195% increase in Google reviews within 30 days
Increasing Location Traffic
- 92% more clicks to navigation from google Maps
- 123% growth in Google Profile impression
- 73% higher location performance scores
Improving Experiences
- 15.9% boost in digital product sales
- 2.6% growth in comparable sales
- 24% sales growth via loyalty program
Integrations
Infuse Experience Intelligence Into Every System
Whether you’re using Salesforce, Marketo, Zendesk or another system, incorporating experience data enables you to automate feedback collection, manage cases, and break down silos.
Features include:
- Out-of-the-box Connectors
- Custom Integrations
- Automated Event-based Workflows
- Enterprise-grade API and SDK