News: Why Good Customer Service Matters More Than Ever

May 10, 2011 | Apparel Magazine

Article Excerpt:

Tales of woe involving the apparel industry and the recent economic crisis abound. Sales in the apparel industry certainly are down, but some companies still are finding success — despite the current economic situation. The most recent data from the Empathica Consumer Insights Panel survey sheds light on the current state of the apparel industry, offering insight into some of the more personal factors that influence consumer spending. read more »


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