FEBRUARY 4, 2021 AT 12PM ET
The Value of Unstructured Feedback
Structured feedback has its place in an experience program. It can help you create a rallying metric for your organization, but the thing is, it’s not the best for actually knowing how you can take action to realize program goals.
That’s where unstructured feedback comes in. It allows you to gain the vital context and intelligence you need to not just measure your experience, but to improve it (and your bottom line).
In this roundtable, we’ll be discussing unstructured feedback best practices with our expert strategists and your peers in the B2B industry. RSVP to join us today!