Webinar

At InMoment we believe that the future of business is experience improvement (XI). In the world of XI, your customers’ experience has a direct correlation to profitability, meaning everyday you have the opportunity to influence the course of your business. 

We’ve been hard at work developing innovative solutions to elevate your experience initiatives— with new capabilities to gather feedback from new audiences, use advanced text analytics to mine your unstructured data, and quick actions to empower cross functional teams to own the moments that matter. 

Join us Wednesday, 16th March for a 40-minute webinar with product experts, Simon Fraser and Bryan Fernandez, and gain insights into InMoment’s latest technology releases and how you can:

• Act on 100 percent of your data, no matter your data source
• Measure and monitor emerging trends and topics using keyword and express tagging 
• Foster a customer-centric culture by easily socialising experience feedback

Meet the Speakers:

Simon Fraser, VP, Customer Experience Strategy, InMoment

Simon has designed groundbreaking customer experience strategies at InMoment for nearly 10 years. Prior to joining the company, Simon worked at GFK/NOP and Nielsen for over a decade, helping brands make sense of their customers and how to drive ROI on products and services. Simon’s decades of experience and consequent Experience Improvement mastery make him a key strategist at InMoment.

Bryan Fernandez, Senior Director, Solutions Consulting, InMoment

Bryan is a technology leader with experience delivering large scale global projects and managing geographically dispersed teams. Responsible for matching technology solutions to client requirements, ensuring that client technology needs are met for the lifetime of their programmes and feeding future marketplace needs into Product Management.