From Feedback to Brand Advocacy: Elevating Your CX Strategy

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of consumers say a bad review has convinced them to avoid a business.

Watch the webinar replay to receive a free ROI and performance analysis and to learn:

  • Why reputation management is a necessity to a complete integrated CX strategy
  • The advanced capabilities of InMoment’s Reputation Management Solution
  • Why reviews are essential to maintaining a positive brand image
  • How Landry’s is maintaining their online reputation, and how it is crucial in driving their business success.
Watch the replay


During this live webinar, Brian Ellis, Sr. Director, NA Solutions Consulting, shared insights, real-world examples, and strategies to effectively manage and enhance your brand’s reputation. 

From proactively addressing customer feedback, to using online reviews to continuously monitor customer sentiment,  InMoment’s Reputation Management solution empowers brands to stay ahead in the competitive market by cultivating a positive and influential brand image.

Businesses with a 4.0-4.5 star rating earn an additional 28% annual revenue

Customer Feedback through Reviews and Reputation Management Should be Part of Your VoC Strategy

  • Embed online review sites and stories alongside your experience data to gain the full spectrum of the customers’ voice.
  • Add Reputation Management to your CX Strategy to help build a brand that customers love and trust.

Don’t miss this opportunity to gain a competitive edge, boost customer trust, gain an additional customer feedback channel, and drive business success. Reserve your spot today and be part of this transformative journey toward building an unshakable brand reputation.

Brian Ellis

Sr. Director, NA Solutions Consulting

Steven Goldfried

Director of Social Media

Gianna Jackson

SVP Sales, North America

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