News: Grocer Iceland Puts Service Centre Stage Alongside Value

July 6, 2012 | Retail Week UK

Article Excerpt:

Iceland managers are to present to the board this week the early findings of a big customer feedback programme designed to enable improved levels of service at the frozen food specialist. In a bid to improve the customer experience, Iceland is encouraging shoppers, via till receipts and in-store POS, to complete an online survey. read more »


Change Region

Selecting a different region will change the language and content of inmoment.com

North America
United States/Canada (English)
Europe
DACH (Deutsch) United Kingdom (English) France (français)
Asia Pacific
Australia (English) New Zealand (English) Singapore (English)