Guest experience rockstars know that great experiences aren’t merely the responsibility of one single department. When it comes to creating interactions that increase guest loyalty, the entire organization has a part to play.
Join InMoment’s Nate Morley as he discusses the specific ways different departments—from marketing, operations, HR, development and beyond—can leverage guest feedback to meet their goals. Nate will be joined by Savannah Harper (Director of Operations Services for Auntie Anne’s) as well as Nhuy Weidinger (Brand Marketing Manager for McAlister’s Deli) so you can hear how their departments are leading the charge for guest experience success!