Employee Journey-based Analytics
Develop Committed, Passionate Employees
Many factors contribute to employee engagement and satisfaction: proper enablement, empowerment, and growth opportunities. With our employee journey analytics, you can understand which elements of the experience have the greatest impact on developing positive employee engagement and how you can successfully evolve your company initiatives.
Active Listening
Employees: Today's Business Transformation Tool
Most employees want their voice to be heard, but the way they communicate differs dramatically. Our platform allows feedback from everywhere—email surveys to in-person (or virtual!) interviews, QR codes to video or voice—so there’s a feedback channel for everyone. And once you have the data, our proprietary solutions provide you with actionable analysis that links to business outcomes.
Linking Employee Outcomes to Business Outcomes
Demonstrate the Impact of Employee Experience
With unprecedented changes to our society, economy, and businesses, the way we engage with our employees has never been more important. We can help you identify the highest-impact opportunities from your voice of employee data and launch initiatives that show your dedication to your people, your customers, and the future of your brand.
Diversity and Inclusion
Building a Diverse and Thriving Workplace
Individuals bring unique and varied perspectives to the workplace, and their employee journeys differ based on their starting points. InMoment offers the ability to confidentially examine each employee’s unique perceptions, concerns, and questions, allowing for a more personalized and engaging experience—as well as a more inclusive workforce.
Customer Story
70% Reduction in Employee Churn
After asking a single open-ended question to its employees, a leading global fast food chain received 40,000 unfiltered responses. This feedback was not only integrated into its brand refresh, it led to a global people platform for 300,000 employees resulting in reductions in turnover of up to 70% among participating locations and huge subsequent savings in replacement costs.
Customers praised the solution’s methodology and ease of use as well as its text analytics capabilities.”
The Forrester New Wave™: EX Management Platforms For Large Enterprises, Q1 2020
See ROI in Half the Time
InMoment’s integrated CX approach increases customer lifetime value and bottom line performance in just 12 months, significantly faster than the industry average of 25 months!