Marketing services firm for B2B and B2C for payments consultancy and program management services.
APAC
Strategic research agency that uses marketing science to underpin business decision making.
Send a microsurvey when a ticket is closed and use Freshdesk data to customize your surveys.
International logistics network that offers a wide range of logistics solutions for global B2C and B2B customers.
Largest tech marketplace and peer-to-peer review site of business software and services based on user ratings and social data.
Reach a Broader Consumer Base with Live, On-Demand Translation Services
InMoment brings a unique combination of data, technology, and strategic intelligence to experience improvement. LanguageLine is the premier on-demand translation firm with offices in North America, EMEA, and Asia Pac. Together, InMoment and LanguageLine extend best-in-class experience improvement programs to all the communities and cultures you serve.
Capitalize on Demographics. Improve Accessibility.
Around the globe, millions of people speak something other than the national language at home. Today in the United States, one out of every five neighbors speaks a language other than English at home. That number rises to 25% in Australia. Over 200 languages are spoken in EMEA and language diversity is on the rise in many countries. In addition, roughly 5% of the global population is deaf or hard of hearing.
This diversity of language and communication ability is only going to grow. Organizations that recognize and act upon these cultural realities will stand the best chance of succeeding in the 21st century.
Listen, Understand and Transform Experiences for Non-English Speakers
Interpretation is available in more than 240 languages, including American Sign Language.
LanguageLine linguists are experts at capturing the meaning and emotion inherent in responses from diverse consumers.
LanguageLine can also adapt program elements such as surveys so that intent is understood within a cultural context.
The Leader in Interpretation Services
LanguageLine has the experience, team, and technology to convert the complexities of a linguistic landscape into a powerful experience improvement advantage for organizations. Founded in 1982, today LanguageLine is the largest provider of interpretation services and handles more than 40 million interactions each year. LanguageLine clients include customer- centric industry leaders in Healthcare, Utilities, Telecom, and Financial Services.
Enterprise Features and Scale
LanguageLine works with 30,000 North American clients and is a trusted partner to the Fortune 100.
Trigger surveys with Salesforce workflows. Two-way integration syncs customer feedback and scores to Contact and Account records.
Activate in-app microsurveys with one click. Trigger surveys and analyze using Segment data, send CX data using Segment.
Consulting firm specializing in web and digital content management, design, and implementation.
Intelligent automation software provider allows businesses to automate and improve business workflows.