InMoment for Marketing Leaders

The Power of Customer Experience Marketing

Develop real, engaging, and meaningful relationships with your current and prospective customers.

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Understand and Improve Brand Perception
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Get Real-Time Campaign Performance and Insight
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Enhance Your Website Experience
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Predictive Analytics for Uncovering Buying Patterns

Complete Customer Intelligence

Listen to and Understand Customers

Gain a more complete view of your customers, both online and offline—their preferences, their demographics, and more—allowing you to bridge the gap between your brand promise and your customers’ expectations. Tap into popular online review sites to not only listen to what customers have to say, but also drive additional reviews to these sites to attract new customers.

Test Your Marketing Campaigns

Leverage the Customer Voice to Optimize Campaigns

Learn what’s working and what needs adjustment with real-time insights that uncover patterns, trends, and abnormal spikes in customer comment topics so you can address them quickly.

Churn Reduction

The Business of Pinpointing Friction Points

Use microsurveys on your company website to gather in-the-moment feedback about experiences, helping you understand where in the journey you lose potential customers. This intelligence facilitates quick adjustments to your marketing strategy to retain and attract new customers.

Predictive Analytics

The Art of Predicting Buying Behaviors

Use predictive analytics to understand your current customers and their habits today, so you can gain a more accurate view of how they may behave in the future—and use that intelligence to inform activities toward prospective customers.

InMoment is a good fit for buyers looking for an innovative and strong partner that focuses on both technology and services.”

The Forrester Wave™: Customer Feedback Management Platforms Q2, 2021

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